The following information outlines Jmaes Bowes Limited terms and conditions for purchases made via this internet web site.

Peace of mind.
We are completely dedicated to giving you total satisfaction over your purchase of items from this website.

Payment.
We have provided a secure environment for which to transfer sensitive information such as Credit Card details from your browser to our order processing system.

If however, you cannot, or will not, order via our secure Credit Card system, you may pay by cheque via the shopping system also. We can arrange upon request a BACS transfer if this is required.

Deliveries.
We will dispatch your order as soon as we receive and process your details.
Deliveries usually take up to 5 working days from the date of receipt.
If we cannot deliver within the agreed time we will inform you of any delay, and arrange another time for delivery with your agreement.
If we cannot arrange an acceptible time for delivery you have the option to cancel your order and receive a complete refund for any monies received.

Returns.
We are extremely confident in our range of products, because of this, we offer our customers an unconditional 16-day money-back guarantee. Please contact us first if you are returning goods to us so that we can track the return efficiently, with minimal fuss.

These Terms and Conditions do not affect your statutory rights as a consumer.

If you visited this page from your order receipt, please click here to return to that page.